Privacy Policy
Last updated on July 10, 2025
This Privacy Policy describes how Ringfuze Technologies LLC ("we," "us," or "our"), operating callscope AI, collects, uses, and protects your information when you use our call analysis services.
1. Information We Collect
2. How We Use Your Information
3. Sharing Your Information
4. Data Security
5. Data Retention
6. Your Rights
7. Cookies and Tracking
8. International Transfers
9. Children's Privacy
10. California Privacy Rights
11. Changes to This Policy
12. Contact Information
1. Information We Collect
1.1 Call Data
Audio recordings and transcriptions of phone calls
Call metadata (duration, phone numbers, timestamps, campaign information)
Analysis results and insights generated from your calls
1.2 Account Information
Contact details (name, email, phone number)
Billing information and payment details
Organization and user account data
1.3 Usage Information
Platform usage analytics and performance metrics
Device information and IP addresses
Service interaction logs
2. How We Use Your Information
We use the collected information for various purposes, including:
Provide call analysis and transcription services
Generate insights and compliance reports
Maintain and improve our platform
Process payments and manage your account
Provide customer support
Send service-related communications
3. Sharing Your Information
3.1 Third-Party Service Providers
We work with trusted service providers to deliver our services, including AI processing, payment processing, and hosting services. These providers are contractually bound to protect your data and cannot use it for their own purposes.
3.2 Business Transfers
In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
3.3 Legal Requirements
We may disclose information when required by law or to protect our rights, safety, or the rights of others.
4. Data Security
We implement industry-standard security measures including:
Encryption of data in transit and at rest
Access controls and authentication
Regular security assessments
Secure data centers and infrastructure
5. Data Retention
We retain your data only as long as necessary to provide our services and comply with legal obligations. Call data is typically retained for the duration of your subscription plus a reasonable period for backup purposes.
6. Your Rights
Depending on your location, you may have rights to:
Access your personal information
Correct inaccurate data
Delete your information
Restrict processing
Data portability
Object to processing
To exercise these rights, contact us at privacy@callscope.ai
7. Cookies and Tracking
Our website uses cookies and similar technologies to improve user experience, analyze usage, and provide personalized content. You can manage cookie preferences through your browser settings.
8. International Transfers
Your data may be processed in countries other than your own. We ensure appropriate safeguards are in place for international data transfers.
9. Children's Privacy
Our services are not intended for individuals under 18. We do not knowingly collect personal information from children.
9. California Privacy Rights
California residents have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information is collected and how it's used.
10. Changes to This Policy
We may update this Privacy Policy periodically. We'll notify you of significant changes via email or platform notifications.
11. Contact Information
For privacy-related questions or concerns:
Ringfuze Technologies LLC
Email: privacy@callscope.ai
Address: 530 Dewitt Ave, Suite 101
Clovis, California, USA